Why should I use Dolphin Digital to create my website?
If you don't have a website or could use some revamping, we can help you quickly and affordably. As fellow small business owners, we prioritize quality and exceptional service at a reasonable cost. We are the value leader in the Houston area and are designed to support companies like yours.
Can I preview my new website before I make a commitment to proceed?
Absolutely! In contrast to most competitors, we initiate every project with a complimentary home page design demonstration. It guarantees that you will be delighted with our work before you make any payment. After your design approval and payment submission, we will adjust the homepage as you prefer and then build the rest of your website.
What's included in the monthly service fee?
The monthly service fee includes cloud hosting with a 99.9% uptime history, an SSL certificate, ongoing maintenance, security updates, and support. We ensure that our client's websites remain up-to-date and functioning correctly. Updating content, fixing bugs or issues, and ensuring the website is compatible with the latest web standards and technologies are also included.
What happens to my website if I cancel service?
Most websites are now hosted in "the cloud." When you cancel, your website will be taken offline and you will no longer have access to it. If you decide to renew payments, we can put it back online. There are no files to be delivered to you, but you are welcome to copy any text or other items for future use.
If I cancel, do I lose access to my website immediately? Our monthly hosting plans work similarly to other cloud-based hosting services. If you cancel your monthly subscription, your website will still be accessible for up to 30 days from the cancellation date, based on your monthly renewal date. Partial refunds are not given for canceled service plans.
What happens to my website if an automated payment fails?
We will try to contact you to alert you about the failed payment. If we cannot contact you within 10 days after payment failure, your website will be taken offline. Upon bringing your account current, we'll place your website back online.
What platform will my new site be built on?
Your website will be constructed using an exclusive site-building platform specially tailored to create small business websites. We partner with Rackspace and Amazon Web Services to ensure reliable and secure hosting. Additionally, all our sites come equipped with an SSL Certificate and are loaded onto an HTTP connection that is 256-bit encrypted to enhance safety and security.
Will my new website look good on smartphones?
Certainly! Every website we create is designed to be responsive, allowing it to adapt to any device's screen size automatically. This guarantees that your website will always have a polished appearance and user-friendly interface on desktops, laptops, tablets, and smartphones.
Do you offer SEO optimization services?
Our website design and development services include basic SEO optimization. This involves adding meta tags and alt descriptions for images, as well as improving the content and structure of your website to enhance its visibility and ranking in search engine results. Upon launch, we use an automated submission service at no cost to you to give your new website an early boost. Additionally, we provide two levels of advanced SEO services. Like all our services, we strive to keep prices low and value high. We also offer a FREE SEO Audit. Click here to learn more about our enhanced SEO services.
What happens to my site as technology changes?
You can count on our service to remain compatible with all future technology. Whether it's a new browser, device, operating system, tablet, or smartphone, your website will always be fully optimized and functional. Our guarantee means that your site is future-proof, so you won't need to reinvest in its infrastructure.
Can I use the domain from my previous site?
If you still own the domain from your previous website, using it for your new website is usually possible, and generally without any extra cost. Once we have your details, we can assist further.
Do you work with businesses outside of Spring or Houston?
Absolutely! Although we are situated in Spring, Texas, we gladly serve clients throughout the wider Houston area. Some of the towns we serve include The Woodlands, Conroe, Tomball, Humble, Klein, Cypress, and Jersey Village. Furthermore, we also work with clients anywhere in the United States. We can communicate via phone, email, or meet virtually via Zoom.
